A：Our products enjoy a one-year warranty. During this period, if there are any problems with the products, we will provide replacement parts free of charge.
Why hasn't it shipped?
Q:Why hasn't it shipped?
A:First of all, please check whether your order is a pre-sale product, please refer to the detailed rules in the logistics method for the delivery date of the pre-sale product，or you can leave a message to the email account penny@easunpower.com and they will definitely handle it for you
Who should I contact if there is a problem with the product?
Q: Who should I contact if there is a problem with the product?
A: We We are an inverter manufacturer with a very professional team. We will provide you with good after-sales service. So don't worry, send the video of the problem to our mailbox (penny@easunpower.com/support@easunpower.com), add the SN code of the machine, our engineer will analyze your problem, and it will be solved well your question
Can the inverter be connected to a lithium battery?
Q:Can the inverter be connected to a lithium battery? A:Lithium batteries can be connected, but if you want to communicate with lithium batteries, you need to choose an inverter with a BMS.
